Public organization

Context

As part of the Covid-19 health crisis, Santé Services was chosen to work with Laboratoires Réunis, LIH and the Ministry of Higher Education and Research to coordinate the largest national health project in Luxembourg: Large Scale Testing.

This large-scale Luxembourg-wide screening campaign, inviting residents and cross-border workers to be tested for Covid-19, required extensive logistical, human and data coordination to enable a capacity of up to 20,000 tests per day and 110,000 tests per week.

In this context, Santé Services and its teams supported Laboratoires Réunis in coordinating the project, from the definition of testing strategies for the different screening methods to the weekly reporting of operational performance to the Ministry of Higher Education and Research, including the setting up and operational coordination of infrastructures and caretakers at each sampling site.

Approach

Santé Services supported Laboratoires Réunis in all phases of Large Scale Testing (1, 2 and 3), providing expertise and support in :

1. Defining the testing strategy by identifying locations for sampling sites through a study of demographic data and human flows.
2. Designing the infrastructure, service offering and associated processes for drive-in car and pedestrian sites.
3. Setting up and automating a reporting system to monitor operational performance indicators for steering activities and making strategic decisions.

Results

A logistical system that enabled almost 50% of the resident population* to take part, while minimizing patient waiting times to enable rapid and effective screening for Covid-19.

*Source: LST1 figures from Gouvernement.lu