• Cookies management policy .

COOKIES management POLICY

Last update : August 18th, 2023

 

Cookies management policy

SANTE SERVICES S.A. (hereafter “we” or “SASESA”) attaches great importance to respecting your privacy and protecting your personal data. That’s why we want to provide you with transparent information about how we place, use and store cookies on your device when you visit our website, and show you the options that allow you to manage them.

 

What is a cookie?

A cookie is a small text file which is placed on the user’s terminal (web browser, computer, mobile device, etc.) by the server of the website visited or by a third-party server in order to remember information about you, such as your language preferences or login information. There are two types of cookies:

  • session cookies, which disappear as soon as you leave the site;
  • permanent cookies, which remain on your device until their lifespan expires, or until they are manually deleted.

Cookies are not spyware or viruses, and do not identify you personally. The browser with which you visit a website allows you to accept or refuse cookies (see below).

We use cookies of two types:

  • internal cookies that are used by this site and can only be read by it;
  • third-party cookies that are cookies from a different domain than that of the website you are visiting. Third-party cookies are used by third-party organizations that provide us with different services. For example, we use the services of outside analysts who use cookies on our behalf to identify which pages are visited the most and which are visited the least. The site you visit may also include content from third-party sites, such as LinkedIn or Facebook, which may use their own cookies.

 

What types of cookies do we use?

The cookies we use on our website are classified into different categories:

1. Strictly necessary cookies

These cookies are essential for proper functioning of our website. They are usually enabled in response to actions you take, such as setting your language and privacy preferences or filling out forms. You can configure your browser to block or be alerted of the use of these cookies. However, if this category of cookies, which does not store any directly identifying personal data, is blocked by your browser, your experience on the site may be degraded.

2. Functional cookies 

  • Axeptio_cookies
    • This cookie is a global cookie of the GDPR plugin.
    • Expiration : 1 year
  • Axeptio_authorized_vendors
    • This cookie allows you to list all the categories of cookies managed on the site santeservices.lu and for which you have given your consent.
    • Expiration : 1 year
  • PHPSESSID
    • The PHPSESSID cookie is native to PHP and allows websites to store serialized status data. It is used to establish a user session and to transmit status data via a temporary cookie, commonly referred to as a session cookie.
    • Expiration : session
  • GSTATIC
    • This cookie is used to distinguish between humans and robots.
    • Expiration : session
  • pll_language
    • This cookie allows you to redirect to the language version of the site adapted to your language.
    • Expiration : 1 year

 

3. Audience measurement cookies

These cookies allow us to determine the number of visits and traffic sources to our website, in order to measure and improve its performance. They also help us to identify the most visited pages and to evaluate how visitors navigate the site, always with the aim of improving it. All information collected by these cookies is aggregated and statistically processed. By enabling this category of cookies, you allow us to control and improve the quality of our services.

  • _ga
    • This cookie is used by Google Analytics to record a unique identifier used to generate statistical data about how you use the site santeservices.lu
    • Expiration : 13 months
  • _gat
    • This cookie is used by Google Analytics to decrease the request rate.
    • Expiration : session
  • _gid
    • This cookie is used by Google Analytics to record a unique identifier to generate statistical data about how you use the site.
    • Expiration : session

 

4. Advertising cookies

  • _fbp
    • This cookie is used by Facebook to save a user ID and a browser ID that will better target and optimize ads.
    • Expiration : 13 months

 

Recipients of personnal data

Your data is treated confidentially and is only shared with third parties when necessary and in accordance with the law. The primary recipient of your data is SASESA.

However, when you select the types of cookies you allow on your device, these cookies may be directly stored by us or by a third party. This means that when you allow certain so-called “third-party” cookies to be installed on your device, they will also be able to access the information they contain (such as, for example, your browsing statistics when you allow third-party analytics cookies).

SASESA also ensures that any transfers of your personal data to authorised third parties do not result in a transfer to a country outside the European Union without taking appropriate protection measures, in particular to guarantee the exercise of your rights.

 

How can you manage cookies?

At any time, you can withdraw your consent or change your preferences in the cookie banner on our website. If you do not want us to place cookies on your device, you can also block and/or delete cookies through your browser settings.

  • Below are the links to the help menus of 4 main browsers and the procedure to follow:
Browsers Procedure to follow Links for more information
Safari Go to “Settings” and then “Safari”
Select “Clear cookies and data”.		 https://support.apple.com/fr-fr/safari
Google Chrome Click the Chrome menu in the browser toolbar
Select the “Settings” option
Click on “Show advanced settings”
In the “Privacy” section, click the “Content Settings, Cookie and Site Data” button. You then have the option to delete all of them or select them one by one.		 http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

 
Opéra Go to “Preferences”
Select “Advanced”
Select “Cookies”		 http://help.opera.com/Windows/10.20/fr/cookies.html
Edge

 

 Click on the three dots ” … » at the top right of the browser window
Select “settings” from the drop-down menu
In the options window, click on the” Cookies and Site Permissions “tab
To disable cookies, uncheck the” Allow sites to save and read cookie data “button		 edge://settings/content/cookies

 

 

 

  • SASESA also informs you of the existence of a platform (Axeptio – www.axept.io) bringing together online advertising professionals, providing Internet users with a tool centralizing the setting of cookie refusals for member companies.

 

For any questions regarding the processing of your data or to exercise your rights, you can contact us:

SANTE SERVICES SA
9, Rue Edward Steichen
L-2540 Luxembourg

 

Modification of the cookie management policy

In order to comply as closely as possible with regulations in effect, we agree to update this information notice whenever necessary.